What it means to work at CourierThis
We help small online shops compare courier options, book pickups and keep track of deliveries across Johannesburg, Pretoria, Cape Town, Durban and Gqeberha. The work is steady, detailed and tied to real shipping needs, from same day collections in Sandton to national bookings for parcel sending out of Midrand.
Our team is based in Woodmead, Johannesburg, and we work in a way that suits South African trading hours, load-shedding realities and customer urgency. People here need to stay organised, speak plainly and keep things moving when orders pile up.
The kinds of roles we hire for
We do not list open posts on this page, but we do hire for roles that support our courier comparison and booking service, our clients and our internal systems. If your background is in operations, customer support, digital product work or logistics admin, you may be a fit.
- Operations and courier coordination
- Customer success and merchant support
- Product and service process support
- Marketing and content support
- Shipping admin and multi order processing
- Courier network and account support
What we look for in applicants
We value people who can work accurately, keep calm when a pickup runs late, and handle details without needing constant follow-up. A good applicant understands that small shops need fast answers, clear options and practical help, not waffle.
- Clear written communication
- Strong attention to detail
- Comfort with systems and spreadsheets
- Good judgement when comparing delivery options
- A customer-first attitude
- Willingness to learn how courier services work in SA
Experience helps, but attitude matters too. If you have worked with online shops, transport admin or service support before, mention it in your CV.
How we work day to day
Our work touches pickups, tracking queries, returns collections and shipping support for businesses that cannot afford delays. Some days are quiet, others are full of urgent follow ups, and that is normal in courier work.
We expect people to be dependable, practical and able to work with a small team. Power cuts, network issues and month end pressure can all affect service, so good planning matters. A simple system, a quick response and a neat handover often save the day, even if the afternoon gets a bit mad.
Growth, learning and responsibility
Because we are a small team, people here often learn more than one part of the business. You may start in one area and end up helping with merchant onboarding, courier comparisons, service queries or process improvements. That kind of exposure can be valuable if you want to grow in logistics, e-commerce support or operations.
We prefer people who ask sensible questions, take ownership and keep learning. There is room to build real skill, not just repeat the same task every day.
How to apply through the contact page
If you want to work with us, send your CV through the enquiry form on our contact page. Include a short note about the role type you are interested in, your location, and any courier, customer service or operations experience you have.
We review applications as they come in and keep suitable CVs on file for future opportunities. Please make sure your contact details are up to date, since that is how we reach out if there is a match.
- Attach your CV in a common file format
- Use the enquiry form on the contact page
- Mention your preferred role area
- Tell us if you are based in Johannesburg, Pretoria, Cape Town, Durban or Gqeberha
We do not accept walk-ins for careers queries, so the form is the best way to get in touch.